What is Zoho CRM and What Can It Do?
Zoho CRM is an industry-leading customer relationship management software application. Just like other CRMs that are available on the market, it manages, improves, automates, and makes more efficient the interactions you have with leads and customers.
As a result, Zoho CRM can deliver a range of benefits to your business. Those benefits include:
- Speed up the sales process through automation and better identification of hot leads
- Improve the effectiveness of your marketing campaigns
- Improve the efficiency and effectiveness of your sales team
- Give you additional information and oversight on sales performance and your overall business
- Better understand your customers and customer flow
- Increase both sales and profitability in your business
What Is Zoho CRM Development?
Zoho CRM is one of the leading CRM applications on the market because of the range and quality of features that are available. Everything you need is in one solution and everything is integrated, making your sales and marketing efforts more effective and efficient.
What really makes Zoho CRM stand out from its competition, however, is its customisation capabilities. This includes standard customisations where you can customise processes, screen layouts, views, and filters. You can also add buttons, fields, and modules.
Zoho CRM takes these standard customisation options to a whole new level, however, with its developer tools.
In fact, with the Zoho CRM developer tools and platform, you can do practically anything with Zoho CRM.
Why is this important? Off-the-shelf CRMs, even those with customisation capabilities, have limitations. You will always encounter problems making them properly and fully work with your business, processes, and methods of operation.
One alternative is to get a bespoke CRM developed for your business.
Zoho CRM development is another alternative, however, that doesn’t involve re-inventing the wheel. Instead, our team will use the core functionality of Zoho CRM as the starting point and will build on this to make Zoho CRM fully and completely work for your business.
Can I Get a Mobile App with Zoho CRM Functionality?
Yes, absolutely. Our developers at Outsource NZ can create whatever Zoho CRM mobile apps you need. They will be completely customised for your business and will have your company’s branding.
You could get a Zoho CRM mobile app for your remote salespeople, for example, so they have access to customer data wherever they are and whenever they need it. We can also create features where they can create quotes, orders, and invoices right from the app while in front of the customer, saving time and cutting down on the resources you currently need to complete these tasks.
What is Your Zoho CRM Development Expertise?
At Outsource NZ, we have extensive experience building CRM solutions from scratch as well as using the Zoho CRM development platform to create fully customised CRM solutions for customers in a wide range of industries.
We’ll handle the entire process too, from defining your objectives and the specifications you require in addition to all the coding, integration, and testing work. Where necessary, we’ll also provide training for your team and anyone else who will be using elements of your CRM solution. We can conduct the training remotely, so this can include your customers, remote salespeople, suppliers, and anyone else you need.
Are you ready to find out more? Get in touch with us today.